Privacy Policy

1. Introduction

Welcome to Multi Skill Hub ("we", "our", or "us"). We are a web design and development agency based in Delhi, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website multiskillhub.com or use our services.

Please read this policy carefully. By using our website or services, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us:

• Contact Information: Name, email address, phone number (WhatsApp included)
• Project Details: Business name, website requirements, industry, and goals
• Account Data: Username, password (hashed), and profile information when you create a client account
• Payment Information: We do not store card details; payments are processed via Razorpay/PayU
• Communication Data: Messages sent via our contact form, email, or WhatsApp

We also automatically collect:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referral source (how you found us)

3. How We Use Your Information

• To respond to your enquiries and provide project quotes
• To build, manage, and deliver your website project
• To send project updates and communicate via email/WhatsApp
• To improve our website and services
• To send marketing communications (you can opt out at any time)
• To comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share it with:

• Service Providers: Third-party tools we use (hosting, email, payment gateways) under strict confidentiality
• Legal Requirements: When required by law or to protect our rights

5. Cookies

We use essential cookies to ensure the site functions correctly (session management, login state). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features may not work.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and limited access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us at multiskillhubsite@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by prominently posting a notice on our website. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: multiskillhubsite@gmail.com
• Phone/WhatsApp: +91 87009 03037
• Address: Delhi, India